Return & Refund Policy

1. Eligibility for Returns

• Customers must inform us within 48 hours of delivery if they wish to return a
  product.
• Returns are accepted only if the item is unused, undamaged, and in its original
  packaging.
• A valid proof of purchase is required for all returns

2. Non-Returnable Items

• Customized and personalized products are not eligible for return.
• Products damaged due to mishandling after delivery will not be accepted.

3. Refund Process

• Once the return request is approved, the product must be shipped back to us
  within [3 days].
• Refunds will be processed within [2 days] after receiving and inspecting the item.
• The refund will be credited via the original payment method.
• Shipping charges are non-refundable.

4. Exchange Policy

• Exchanges are allowed only for defective or damaged products.
• Customers must notify us within 48 hours of delivery with clear images of the
  defect.

5. How to Initiate a Return?

• Email us at [your email] with your order details and images (if applicable).
• Ship the product to [Return Address] within the given timeframe.